Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel

The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there are hand sanitizer stations and enhanced cleaning protocols in place.

Yes, the hotel offers free parking as well as a free airport shuttle service for added convenience.

The hotel offers a restaurant with special diet menus available upon request. However, some guests mentioned that not all items on the menu were available during their stay.

While many guests praised the hotel for being very clean, some mentioned concerns about ongoing renovations and cleanliness issues in certain areas, such as dirty washrooms and peeling walls.

Several guests appreciated the friendly and accommodating staff, while others expressed dissatisfaction with poor customer service and unfriendliness at the front desk.

Some guests mentioned that the renovated rooms were spacious and clean, while others reported issues with the quality of the rooms, such as blood on the ceiling, dingy carpets, and unvacuumed floors. It may be worth inquiring about the availability of newly refurbished rooms to ensure a more comfortable stay.

Several guests noted that the hotel was undergoing renovations, which led to issues such as dust, construction noise, and a seedy feeling. It's advisable to check with the hotel about the status of renovations and potential disruptions before booking.

The proximity to the airport may result in some noise disturbances, as mentioned by a few guests. Light sleepers may want to take this into account and consider bringing earplugs or requesting a room in a quieter area of the hotel.

Some guests were disappointed to find that certain amenities, such as breakfast and functional appliances, were not as advertised or available during their stay. It's recommended to confirm the availability of specific amenities before arrival.

Guests reported experiencing inconveniences due to construction activities, including blocked walkways, unclean areas, and disturbances from workers. It's advisable to inquire about the potential impact of ongoing construction on the overall guest experience.

Guests mentioned issues with room assignments, such as being given a different level than expected or encountering problems with specific room features. To avoid such issues, consider requesting a room in a preferred location or with specific attributes, such as a view or accessibility features.

Some guests mentioned noise disturbances from construction activities in the vicinity of the hotel. It may be helpful to inquire about any potential external noise factors that could affect the quality of the stay.

Several guests were surprised to find that breakfast was not included as advertised or that the available options were limited. It's advisable to clarify the details of breakfast inclusions and available menu items before booking.

While the hotel offers accessibility features, some guests encountered issues with specific amenities, such as non-functional appliances and room features. It's recommended to inquire about the functionality of accessibility features to ensure a comfortable stay.

Guests reported mixed experiences with staff, including instances of rudeness and poor customer service. If any issues arise during the stay, it may be beneficial to address them with the hotel staff to seek resolution.