Pros (+) Couldn’t believe how big the room was, and the sad was the best
Cons (-) Nothing loved it!
3 stars
Sonesta ES Suites Cincinnati - Sharonville West
Photos of Sonesta ES Suites Cincinnati - Sharonville West
Overview
Suburban hotel with a 24-hour fitness center and a 24-hour business center This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, an outdoor tennis court, and coffee/tea in a common area. Housekeeping is available on request. Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Sonesta ES Suites Cincinnati - Sharonville West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Sonesta ES Suites Cincinnati - Sharonville West
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
General
- Family rooms
- Garden view
- Quiet street view
- Fireplace
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Outdoor
- Terrace/Patio
- Grill
- Balcony
Dining
- Dining room
- Snack bar
- Dining table
Things to do
- Casino
- Golf
- Basketball court
Family friendly
- Babysitting or child care
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Cleaning products
Fitness
- Fitness center
- Tennis
Pool
- Outdoor pool
- Pool towels
Workspace
- Desk
Reviews of Sonesta ES Suites Cincinnati - Sharonville West
6.7
Okay
948 verified ratings
Wonderful
374
Very good
133
Good
75
Okay
60
Fair
90
Mediocre
44
Poor
172
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed concerns about cleanliness, broken amenities, and poor service. The pool being closed and issues with odors in rooms were also frequently mentioned.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a fitness center, outdoor pool, and a kitchenette with full-sized fridge and stove. Additionally, there is free parking available.
Are there any concerns about cleanliness at the hotel?
Some guests mentioned concerns about cleanliness, such as dirty linen and towels left in the closet, soiled carpet, and a musty smell in the room. However, others praised the spacious and clean rooms.
What are the best times to visit the hotel?
The high season is in July, and the low season is in August. Visitors can expect good weather and a range of nearby attractions to explore.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds and furnishings, but some mentioned concerns about the room smelling like smoke and noisy neighbors.
What is the hotel's food quality like?
Some guests were disappointed with the breakfast options, while others appreciated the excellent coffee and basic breakfast for the price. Additionally, the hotel offers a dining room and a dining table for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise disturbances from neighboring rooms and outdoor parties. Requesting a room away from potential noise sources might lead to a more peaceful stay.
Verify Room Amenities
Several guests mentioned issues with room cleanliness and maintenance. Before settling in, it's advisable to check the room for any cleanliness or maintenance concerns and promptly notify the staff if any issues are found.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it lacking in options. It might be helpful to have backup breakfast items or plan for breakfast outside the hotel if the provided options are not suitable.
Check for Deposit Policy
A few guests mentioned unexpected deposit charges. It's recommended to clarify the deposit policy during the booking process to avoid any surprises at check-in.
Inquire About Nearby Attractions
The hotel is close to various attractions such as Tri-County Mall and the Cincinnati Zoo. Inquire with the staff about nearby places of interest to enhance your visit.
Pet-Friendly Accommodation
The hotel allows pets, but some guests reported additional charges. If traveling with pets, it's advisable to confirm the pet policy and associated fees in advance.
Confirm Check-in Efficiency
Some guests experienced delays during the check-in process. It might be beneficial to confirm the check-in procedure and expected wait times, especially during peak hours.
Address Noise Concerns
Several guests mentioned noise disturbances, including loud neighbors and outdoor activities. Bringing earplugs or a white noise machine could help mitigate any potential noise disruptions.
Double-Check Payment
A few guests reported issues with double charges. It's recommended to verify payment details and keep records of transactions to address any discrepancies promptly.
Explore Nearby Dining Options
While the hotel offers room service, exploring nearby dining options could provide a diverse culinary experience. Inquire with the staff for recommendations on local restaurants and eateries.
Location
11689 Chester Road, Cincinnati, OH 45246
What's nearby
- Fitz Randolph-Rogers House9.3 mi
- Xavier University9.6 mi
- Cincinnati Zoo10.6 mi
- University of Cincinnati11.4 mi
- Cincinnati Art Museum12.3 mi
- Theodore M Berry International Friendship Park12.4 mi
- Eden Park12.5 mi
- Cincinnati Music Hall12.9 mi
- Emery Theatre12.9 mi
- Fountain Square13.3 mi
- Duke Energy Convention Center13.5 mi
- Heritage Bank Center13.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sonesta ES Suites Cincinnati - Sharonville West
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $110 |
Average price (weekend night) | $135 |
When to book a room at Sonesta ES Suites Cincinnati - Sharonville West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sonesta ES Suites Cincinnati - Sharonville West
FAQs when booking at Sonesta ES Suites Cincinnati - Sharonville West
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Value for money | 7.5 |
|---|---|
Distance to city center | 13.4 mi |
Nearest Airport | Cincinnati Cinci./N. Kentucky |
Distance to airport | 20.4 mi |
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