Cons (-) We called two times for a shuttle service to pick up my family from the airport, but they replied that there wasn't a shuttle service. On our return to the airport we found out that there was a shuttle service.
4 stars
Carlton Downtown Hotel
Sheikh Zayed Road P.o Box 7143, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4506 9999Photos of Carlton Downtown Hotel
Overview
Those who are going to be headed to Dubai certainly want to make sure that they are spending their time in a beautiful and highly functional hotel room. One of those options that may be well worth considering is the Carlton Downtown Hotel. This is a 4-star property that is located so guests can enjoy leisure activities, as well as business.
A range of types of rooms and suites are available at the hotel. In all, there will be 82 superior rooms and 275 spacious suites. Many of the rooms will also have excellent views of the city and the Arabian Gulf. Some of the types of amenities that can be found in the rooms include deep soaking tubs, free Internet (wired and wireless), LCD TVs with satellite channels, and sitting areas.
The hotel has a range of other luxury options and features, too. These include three restaurants and a full-service spa. It also features an outdoor pool, free WIFI in the public areas, a free shuttle to the beach, free valet parking, a nightclub, bars and lounges, and a health club.
Guests staying at the Carlton Downtown Hotel will find that there is a short distance from many of the locations that they will likely want to visit. This includes the Dubai International Financial Center, the Dubai Mall, Dubai Canal, and the Burj Khalifa. In addition, those who stay at the hotel will find that they are close to places where they can dine in the area, such as Mint Leaf of London, Dubai, and Al Safadi.
Latest deals for Carlton Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at Carlton Downtown Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Washing machine
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
- Night club
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Terrace/Patio
Reviews of Carlton Downtown Hotel
8.4
Very good
4096 verified ratings
Wonderful
1906
Very good
776
Good
559
Okay
256
Fair
203
Mediocre
119
Poor
277
Summary of reviews
Guests say
Guests praised the hotel's great location, close to shopping and attractions. However, many reviews highlighted issues with service and cleanliness, indicating that improvements are needed in these areas. Some guests also mentioned the need for better room maintenance and amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including deep soaking tubs, free Internet, LCD TVs with satellite channels, and sitting areas in the rooms. Additionally, guests can enjoy three restaurants, a full-service spa, an outdoor pool, free WIFI in public areas, a free shuttle to the beach, free valet parking, a nightclub, bars and lounges, and a health club.
How is the cleanliness of the hotel?
Guests have praised the hotel for being neat and clean, with staff being extremely helpful in maintaining cleanliness. However, some reviews have mentioned issues with cleaning services, so it's advisable to communicate any concerns to the staff during your stay.
What are the best times to visit the hotel?
The high season for the hotel is in November, while the low season is in August. Consider these times for your visit to make the most of your experience.
What are the parking options available at the hotel?
The hotel provides free valet parking, ensuring convenience for guests with vehicles. Additionally, there are shuttle services available for easy transportation.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable, providing a good night's sleep. However, it's important to note that some reviews have mentioned issues with the cleanliness of the rooms, so it's advisable to communicate any concerns to the staff during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests recommended choosing a room with a view, especially those facing the city and the Arabian Gulf.
Consider Noise Levels
Some guests mentioned noise disturbances, particularly from the nightclub, so it may be advisable to inquire about room locations to avoid such disturbances.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to the beach, which guests found convenient and valuable.
Check Room Amenities
Some guests noted that certain amenities, such as hairdryers, were not readily available in the rooms, so it might be helpful to confirm the availability of specific amenities before arrival.
Explore Nearby Attractions
The hotel's proximity to popular attractions like the Dubai Mall, Burj Khalifa, and Dubai Canal makes it an ideal choice for sightseeing and exploring the city.
Be Mindful of Elevator Wait Times
Several guests mentioned long wait times for the elevators, so it's worth considering potential delays and planning accordingly.
Consider Extending Check-out Time
Guests appreciated the hotel's flexibility with late check-out, so it may be beneficial to inquire about this option if needed.
Inquire About Room Upgrades
Some guests received complimentary upgrades, so it could be worthwhile to inquire about potential upgrade options during the booking process.
Utilize the Hotel's Spa and Pool Facilities
The full-service spa and outdoor pool were highlighted as valuable amenities by several guests, making them worth considering during the stay.
Plan for Potential Service Delays
A few guests experienced delays in receiving requested items and services, so it may be helpful to allow extra time for such requests.
Location
Sheikh Zayed Road P.o Box 7143, Dubai
What's nearby
- Sheikh Zayed Road0.3 mi
- Dubai International Financial Centre0.6 mi
- Burj Khalifa0.8 mi
- Dubai Mall0.9 mi
- Trade Centre 11.1 mi
- The Address Downtown Dubai1.1 mi
- Jumeirah Beach1.6 mi
- Oud Metha3.1 mi
- Al Karama3.3 mi
- Dubai City Centre4.4 mi
- Port Saeed4.5 mi
- Dubai Creek4.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Carlton Downtown Hotel
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $113 |
Average price (weekend night) | $110 |
When to book a room at Carlton Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Carlton Downtown Hotel
FAQs when booking at Carlton Downtown Hotel
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 6.4 mi |
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