Pros (+) The bed was comfortable and the view
Cons (-) The price and Service
3 stars
voco The Shelby - Myrtle Beach by IHG
1802 North Ocean Boulevard, Myrtle Beach, SC 29577, United States
Myrtle Beach, SC
See location+1 843 448 7101Photos of voco The Shelby - Myrtle Beach by IHG
Overview
Located in Myrtle Beach, Sandcastle Oceanfront Resort at the Pavilion is within a 15-minute drive of Myrtle Beach International Airport and offers a Jacuzzi, free Wi-Fi and an indoor pool. It is close to Grand Strand.
There are a variety of facilities available to guests of Sandcastle Oceanfront Resort At The Pavilion Myrtle Beach, such as a kids club, a kids pool and an express check-in and check-out feature. Guests have access to a terrace and a barbecue area.
The hotel's rooms provide a refrigerator, as well as all the essentials for a comfortable stay.
Sandcastle Oceanfront Resort at the Pavilion features a convenient in-house café where guests can grab a bite to eat before venturing out to discover the region. Each evening, guests are invited to wind down in the cozy lounge bar. A variety of eating options can also be found in the area.
Sandcastle Oceanfront Resort At The Pavilion Myrtle Beach is ideally located for exploring the city, with SkyWheel just a short walk away. It is also within walking distance of Myrtle Beach Pavilion and Myrtle Beach Convention Center.
Latest deals for voco The Shelby - Myrtle Beach by IHG
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at voco The Shelby - Myrtle Beach by IHG
- Private beach
- Outdoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Elevator
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
Outdoor
- Private beach
- Garden
Dining
- Bar/Lounge
- Coffee machine
Bathroom
- Hairdryer
General
- Family rooms
Services and conveniences
- 24hr front desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of voco The Shelby - Myrtle Beach by IHG
5.9
Fair
3430 verified ratings
Wonderful
725
Very good
384
Good
446
Okay
329
Fair
389
Mediocre
279
Poor
878
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to the beach and ocean views. However, many expressed dissatisfaction with the cleanliness of the rooms and overall service, citing rude staff and maintenance issues. Some guests had a pleasant experience, highlighting friendly staff and good amenities, but the negative experiences overshadowed the positives for others.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Pros (+) Clean
Cons (-) Faster elevator
Cons (-) Carpet was damp and musty
Pros (+) The expedited maintenance service and having a confirmed reservation. Air conditioning was good. Proximity of beach and hotel.
Cons (-) Though I was fortunate, there were many people waiting in the lobby whem I arrived to get a room or were complaining about there rooms. One lady was waiting for a room for a over an hour and the gentleman told the lady there were 49 rooms that meedes to cleaned and that it takes awhile....The rooms smelled terrible. I booked 2 identical rooms and both were different from one another. Tvs were date...
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Cons (-) Strong odor of Marijuana, the halls were so hot, we supposedly have a free rental DVD to watch when we got to our room the DVD player didn't even work and the TV was fuzzy. The indoor pool and jacuzzi room had the strongest smell of chlorine. It also said the it was opened from 9am to 10 pm when got there it was about 4pm and the door was closed. Also only one maintenance guy on 2nd shift for 3 bu...
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Pros (+) Great beachfront location. Close to the boardwalk. Exterior of build and grounds well-maintained. Excellent parking.
Cons (-) Housekeeping non-existent- our room was never cleaned once during our 4 night stay. Many interior maintenance issues: clogged sink, loose toilet seat, broken shower faucets. Janitorial staff brought dumpsters of trash down in the passenger elevator with the guests onboard - YUCK! People on our floor were taking their own trash out because housekeeping wasn't doing it. In our opinion, with the exce...
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Pros (+) I liked the cleanliness.
Cons (-) The onecif the staff member was no friendly...
Pros (+) The location was close to an event I attended.
Cons (-) Everything was dirty and outdated. Ocean view is not enjoyable because the balcony is so ghetto looking. This hotel is ghetto.
Pros (+) I love the how would Der full the maintenance workers were. They were friendly and willing to go the extra mile to make sure everything was the best they could for us. The cleaning people were fairly friends day too. It was within walking distance to food and the boardwalk. The beach was clean and enjoyable. You can get free red box videos while staying.
Cons (-) The WiFi doesn't work at all. It did t matter where we were we. Old not use the WiFi. Therefore we couldn't do any of the work we needed to do. Since it was advertised it was very aggravating. We had to use our phones as hot spots, using our data or go to Starbucks. This is not convenient when you have work that needs to be done. The rooms are way out of date. Though they were clean, they may have...
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Pros (+) We enjoyed the view of the ocean and the quick beach access. We did not enjoy the broken heater/air condition unit. The toilet hose springing a leak and soaking everything. Tv did not work and the hot water in the shower was out for two days.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a Jacuzzi, free Wi-Fi, an indoor pool, and a convenient in-house café. Guests can also enjoy the beachfront location and access to a terrace and a barbecue area.
Is the hotel's parking availability reliable?
The hotel provides free parking, but some guests have expressed concerns about the parking garage. It's recommended to inquire about the parking situation before arrival.
How is the food quality at the hotel?
The hotel features a cozy lounge bar and a variety of eating options in the area. However, some guests have mentioned the absence of complimentary breakfast and the need for updates in the kitchen appliances.
What can guests expect in terms of cleanliness?
While the hotel offers clean rooms and daily housekeeping, some guests have reported cleanliness issues, such as dirty rooms and outdated facilities. It's advisable to communicate any concerns with the staff.
When is the best time to visit the hotel?
The hotel is ideally located for exploring the city, with low season in January and high season in August. It's recommended to plan the visit according to personal preferences and the desired experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Check for Renovated Rooms
Some guests reported issues with cleanliness and outdated facilities. Consider requesting a renovated room to ensure a more comfortable stay.
Verify Pool and Hot Tub Availability
Before booking, it's advisable to confirm the availability of the indoor pool and hot tub, as some guests were disappointed to find them under renovation during their stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that they had to ask for clean towels and washcloths at the front desk. Bringing your own toiletries might be helpful.
Be Mindful of Seasonal Factors
If planning a visit in August, be prepared for higher tourist activity due to the high season. January might offer a quieter experience with fewer crowds.
Explore Nearby Attractions
The hotel's proximity to various attractions like Captain Hook's Adventure Golf and SkyWheel Myrtle Beach makes it convenient for guests to explore the area without traveling far.
Check for Room Amenities
Some guests reported issues with appliances and cleanliness. It's advisable to check the room amenities upon arrival and report any discrepancies to the staff promptly.
Parking Considerations
While the hotel offers free parking, some guests expressed concerns about the parking garage. It's recommended to inquire about the parking situation before arrival.
Inquire About Breakfast Options
As complimentary breakfast is not provided, guests should plan for their meals accordingly. Exploring nearby dining options could enhance the overall experience.
Manage Expectations for Budget-Friendly Stay
Guests looking for a budget-friendly beachfront stay with basic amenities and a prime location might find the Sandcastle Oceanfront Resort suitable for their needs.
Location
1802 North Ocean Boulevard, Myrtle Beach, SC 29577
What's nearby
- SkyWheel Myrtle Beach0.4 mi
- The Children's Museum of South Carolina0.6 mi
- Myrtle Beach Convention Center0.6 mi
- Ripleys Believe It or Not! Odditorium0.6 mi
- Myrtle Beach Pavilion0.7 mi
- Myrtle Beach Atlantic Coast Line Railroad Station0.8 mi
- Grand Strand1.1 mi
- MagiQuest1.2 mi
- Doug Shaw Memorial Stadium1.2 mi
- Broadway at the Beach1.3 mi
- Family Kingdom Amusement Park1.6 mi
- Myrtle Waves1.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about voco The Shelby - Myrtle Beach by IHG
Low season | October |
|---|---|
High season | August |
Average price (weeknight) | $318 |
Average price (weekend night) | $406 |
When to book a room at voco The Shelby - Myrtle Beach by IHG
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Myrtle BeachGood to know
Value for money | 5.3 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Myrtle Beach Intl |
Distance to airport | 3.1 mi |
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